Returns & Exchanges

At Runyon's Fine Furniture, we stand behind the craftsmanship of every piece we sell. If you are not completely satisfied with your purchase, we offer a streamlined return process to ensure your home remains a sanctuary of comfort and style.

Return Process

• 1.
  Initiate Your Request

  Contact our concierge team within 14 days of delivery to request a Return Merchandise Authorization (RMA) number and review eligibility for your specific furniture pieces.

• 2.
  Prepare for Pickup

  Ensure all items are in their original, showroom-quality condition and securely packed in the original shipping materials to prevent damage during the return transit.

• 3.
  Inspection and Transit

  Our specialized white-glove logistics team will collect the item from your residence, followed by a thorough quality inspection at our central warehouse facility.

• 4.
  Refund Processing

  Once the inspection is successfully completed, a refund will be issued to your original payment method, minus applicable restocking and round-trip shipping fees.